SunTrust Bank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

SunTrust Bank Bank account or service department,

Checking account Making/receiving payments, sending money Virginia

A payee to whom I wrote a check erroneously cash the check twice for - different amounts. I called Suntrust to address the issue and over a month later it has not been addressed. Call center agents were misleading or incompetent

SunTrust Bank customer in Virginia
Sep 30, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with monetary relief

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