SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals Florida

On - I became aware that a recently terminated office manager who had been employed by my company, - - - : - for approximately 1 yr had fraudulently used my debit card for a $99.00 purchase. This person also forged a payroll check for $2200.00 ( see - ) This person also generated a fraudulent check ( see - ) from a customer for deposit into our business account in the hopes of ( a ) getting paid a commission on said check or ( b ) intentionally over drafting my account, which it did. On - I reported these fraudulent transactions to - -, Suntrust Branch Manager at - - - - -. - Fl - PH - Fax - because - of the items had not cleared she suggested I check back in a few days. On - I filed a police report with the - Police Dept. ( see - ) I then presented same report to - - a banker at the same Suntrust location to be forwarded along with check information to Suntrust 's security office. Both - - and - - were very helpful in retrieving images of the checks in question and assisting me in gathering documents. As of this date I have had no contact from Suntrust security or any other Suntrust representative regarding this identity theft and fraudulent checks in question. Suntrust did cancel my debit card, and issued credit of $99.00 for the fraudulent use of my debit card but at this time my account still remains overdrawn due to the illegal checks being processed which is preventing me from doing future business through said account.