Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Louisiana

I mailed a request for validation to Portfolio Acceptance, LLC on -/-/-. In my -/-/- letter I specifically asked that Portfolio provide me with an explanation of how the alleged balance was calculated, proof this debt was not time-barred and a copy of the original account level paperwork that contained my signature. Portfolio responded by way of letter dated -/-/- by simply providing a copy of an - statement for the period of -/-/- to -/-/- showing an alleged balance of $1400.00. Portfolio again responded on -/-/- by providing a summary of their electronic file stating an alleged balance of $1800.00, refusing to respond to my dispute due to their alleged prior response and requesting that I provide them with additional information. To date, I have not received ( i ) a calculation of how they arrived at the balance of this alleged debt, ( ii ) an explanation of how their claimed amount in excess of the alleged original balance is authorized by the agreement creating this debt or is permitted by law, ( iii ) nor have I received any documentation containing my signature that show I agreed to pay this amount. It is my belief that Portfolio has not conducted a reasonable investigation of my dispute.

Portfolio Recovery Associates, Inc. customer in Louisiana
Sep 28, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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