Encore Capital Group Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Encore Capital Group Debt collection department,

Credit card Communication tactics Frequent or repeated calls Connecticut

Asset Acceptance debt collectors incessantly called me during the months of - and - 2013 to collect on an alleged - - - credit card debt. I remember these repeated calls as annoying, aggressive, intense and oppressive. All of these calls took place while I was attempting to work. Asset insisted that I had to settle my alleged debt before the end of the month or the settlement talks would end. It appeared, based on their aggressive and oppressive behavior, that they were indeed desperate. Therefore, I better settle the alleged debt by the end of the month or the endless and degrading phone calls would never end. The calls, to my recollection, started with the initial collector who was rude and aggressive and tried to force me to settle the alleged debt at a price that I was unable to afford. Then I was moved around between different levels '' of surly and degrading debt collectors. This culminated in a high pressure settlement on - -, 2013. ( See the attached letter from Asset Acceptance, dated - -, 2013. ) As I state below, the only reason I paid the alleged debt was to end the incessant and harassing and oppressive Asset Acceptance phone calls.

Encore Capital Group customer in Connecticut
Sep 28, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more