Amex Prepaid Card Complaint

Payroll card Fraud or scam

Amex Prepaid card department,

Payroll card Fraud or scam New Jersey

I received the following e-mail below stating that American Express Serve will closing my investigation of Fraud claim that being taking $71.00 I would like to request a investigation of the business and ensure it being work according to United States Federal Regulation all misconduct and mismanagement found all individuals be convicted according to United States Federal LawPull Down to RefreshUpdated - agoCurrent Important E-MailYour Serve Account : We have completed our investigation of your disputeAmericanExpress Serve Correspondence to you- -Show DetailsServeAccount ending in -Hi - -, We received your recent inquiry about the following transaction : Transaction DetailsDate-/-/2015Amount $ -From/ToPDF-FILLER - - - , -We have completed our review and have determined that no credit is due. The transaction will remain on your account because : We have not received the requested information. Based on the information available to us we are unable to verify your claim and have closed our investigationIf you would like to receive a copy of the documents that we used while making our decision, please contact us at -. Thanks, The American Express Serve Team

Amex customer in New Jersey
Sep 26, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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