Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Ally Financial Inc. Consumer loan department,

Vehicle loan Taking out the loan or lease Florida

I was informed by mail that my car loans financed by Ally was increased because of my - background. I received - letters ( packets ) in the mail about a class action lawsuit that is being persued against Ally, stating that I may receive compensation for their unlawful practice. There is a time limit ( - ) that must be met. I 've sent the forms, and about 3 weeks later, I received a post card from Ally Settlement Administrator stating that they did not receive the forms. I have called - times, and was told that I would be receiving another packet to fill out and send. To this day, -/-/15, I have yet to get it. What do I need to do? This has been ongoing since -. I have the dates, times, and the persons ' names from when I 've called. Seems to me that they are letting the time lapse. Please help. Thank you.

Ally Financial Inc. customer in Florida
Sep 24, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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