HCFS Health Care Financial Services, Inc. Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

HCFS Health Care Financial Services, Inc. Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt New Mexico

HRRG called me approximately 6 or 7 weeks ago to collect a debt that I apparently owed to - - - in - of 2015. When I called - they stated that they do not work with HRRG as a debt collection agency and that I did not owe them any money. I called HRRG back and requested that they mail me a bill so that I can see the original creditor because the lady on the phone told me that she can not give that information out. After I gave her my address she stated that she would have to note on my account that I refused to pay at that time. After receiving the bill via U.S. mail, I called them because there is still not enough information regarding who I owe and once more I was told that client information is private, and I told her that I would not be able to pay it unless I knew who I was paying. She got an attitude and firmly told me that it was only $29.00 and that I am required to pay it. Once more I asked who I owed and she stated that it was just a physician, but she could not tell me who. Then she threatened to send it to my credit and hung up the phone.

HCFS Health Care Financial Services, Inc. customer in New Mexico
Sep 23, 2015

* Source: CFPB Complaint Database

HCFS Health Care Financial Services, Inc. response to complaint:
Closed with explanation

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