Capital One Credit Card Complaint

Capital One Credit card department,

Credit line increase/decrease Michigan

I 'll begin by saying this is n't a duplicate complaint to any other complaints I may have had in the past. I ask that you do n't claim this complaint as a duplicate from any older complaints because it 's not. Due to health issues I tried my best to settle this with Capital One but I was given the run around and clearly lied to more than once. I 'll begin by saying Capital One put me on some - - - of theirs without my consent. The program consists of the customer making - on time payments to their accounts of the minimum payment due in which I 've made more than - payments and I 've paid much more than the minimum with each payment I 've made since -/-/- which is also when Capital One put me on their - without me knowing. I was told when I make the last payment my credit limit would be increased to $1000.00. As I 've stated I 've made more than - payments already yet Capital One has refused to increase my credit limit to the $1000.00 credit line and it 's not right which makes me


I told him that 's not right I have to wait until - - when I 've made - payments already. I also have proof regarding the higher credit limit offered by Capital One which I 'll include with my complaint. I have medication that I pay for monthly that I intended to use my card for when the increase was done but now there is a chance I have to wait until -/-/- just to pay for my medication and I should n't have to wait that long. Capital One is the one that put me in their - - program because I 've never heard of it until I called yet now they wo n't Honor what they offered. Rather they are able to just add you to any of their programs or not they should send customers something a letter, by mail, or by email because it 's no way they can say they ca n't contact any of their customers to at least let them know what is going on when anything is done with their accounts.