Amex Credit card department,
I keep getting charged $38.00 late fees for an account that I do n't remember agreeing to specific terms and certainly not $38.00. I think this fee has changed several times and there is no binding agreement that authorizes this fee.
Amex customer in Nebraska
Sep 23, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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