Checking account Account opening, closing, or management
Ally Financial Inc. Bank account or service department,
Checking account Account opening, closing, or management Utah
I applied for accounts with Ally Bank and they opened my accounts made money transfers from my origianl checking account and then blocked access to my Ally accounts and wo n't give my money back. They say they could n't do the credit check and think I 'm fraudulent. I told them never at any time on their website did they tell me they would do a credit check and I was a victim of id theft a few years ago and froze my credit reports. They refuse to give the money back. They should never have opened accounts or transferred my money to their accounts if they could not do the credit check. And they should have advertised and told me online they do credit checks.
Ally Financial Inc. customer in Utah
Sep 21, 2015
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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