Checking account Problems caused by my funds being low
RBS Citizens Bank account or service department,
Checking account Problems caused by my funds being low Pennsylvania
My bank charged me $36.00 every time I used my Debit/credit card for a transaction when I did n't know my account was in overdraft. They never notified me that I was in an overdraft status. My overdraft fees are approx $320.00. I called and had them turn off my Overdraft Protection '' on the debit portion, but they sated that I cant turn it off on the credit card portion and I would continue to be allowed to charge and would just incur a fee of $36.00 each time I did so if my account was in overdraft.
RBS Citizens customer in Pennsylvania
Sep 18, 2015
* Source: CFPB Complaint Database
RBS Citizens response to complaint:
Closed with monetary relief
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