Capital One Credit Card Complaint

Capital One Credit card department,

Late fee Michigan

I applied for a Capital One Credit Card online and received it w/ a $3000.00. limit. This was about -. I wanted to take cash out and the ATM refused. I called and although I verified all the information, they xfered me to the Fraud Dept. because they think I am not who I say I am ( although I am and I have sent them the documents to prove it ). For awhile I was able to use it at stores as credit but then they restricted that. I kept going online to see when the first payment was due and all it said for the longest time was that the account was restricted. Finally it gave a due date of -/-/15 w/ a $26.00. minimum payment. I mailed $50.00 at the end of - but it never showed online. On - - I called and spoke to a man ( I think he said he was a detective but he is n't a very good - ) and asked him why my payment was n't posted. He asked me the same questions over and over and I just wanted to know why my payment was n't posted. Well, he found the payment, posted it but he did n't backdate it and they charged me - in interest and a $25.00. P/D fee. I have written them numerous letters and spoke to the Fraud Dept. several times but for some reason they think this is fraud and they have restricted the card and ruined my credit report. I have never denied the card is mine or the charges. I am making my payments on time. I have done everything to clear this.