Comerica Bank Account Or Service Complaint

Comerica Bank account or service department,

Other bank product/service Using a debit or ATM card Oregon

I had my directexpress card stolen and reported it within - hour and closed it. I made a police report that same day then found out were it was stolen. I went to the minimart and talked to the manager and watched the tape of some woman stilling it..I then made several calls to the bank to resolve the issue. - month later I finally received there form and sent it back. Two weeks ago I received a letter from them stating that they could not confirm that fraud occurred.