Encore Capital Group Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Encore Capital Group Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Massachusetts

I sent a debt verification letter saying that I disputed the debt. NO verification was sent at all. The debt collection attorneys proceeded to sue me anyway - - without giving me any debt verification or notice according to federal laws. Also, I have attempted multiple times to verify the debt in the past five years - with my son 's help ) and NO verification or validation has ever been sent through the mail. I only wanted to clarify the information because they have my last name consistently spelled wrong. I heard nothing. Now the debt is almost time barred and they are suing without providing verification. I am - years old - and I can not read or write. Thankfully my son was able to send the validation letters and write this on my behalf. Someone please help. Thank you

Encore Capital Group customer in Massachusetts
Sep 08, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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