Comerica Prepaid Card Complaint

Government benefit payment card Fraud or scam

Comerica Prepaid card department,

Government benefit payment card Fraud or scam Arizona

- - Services froze my - computer screen with a window instructing me to call - at phony phone number. Then - '' transferred me to - - - which falsely claimed to be - 's contracted tech service. - pretended to fix '' a problem they caused in the first place. They took remote control of my computer for at least - hours. All - & - forums I have read explain - is a scam. They allegedly are HQ in - - NJ at - - - # - zip code - ; contact - -, email --, phone -. I was hacked by - -/-/15 & discovered scam -/-/15. I have complained to FTC. I have complained to Comerica Bank which is sending me a fraud complaint form, a new Social Security check prepaid debit card ; they asked me to file a theft report with the - Police Dept. This is cybercrime, wire fraud, and other crimes, I guess. Go to FBI? U.S.Justice Dept? New Jersey Attorney General?

Comerica customer in Arizona
Sep 07, 2015

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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