Bank of America Bank Account Or Service Complaint

Cashing a check without an account Making/receiving payments, sending money

Bank of America Bank account or service department,

Cashing a check without an account Making/receiving payments, sending money California

On - -, 2015 I erroneously sent an electronic payment to a BofA - card, in the amount of $1500.00, that I had closed 5 years prior. The account was CLOSED NOT DORMANT. I called my bank - - - - on - to stop payment. Apparently the were not able to stop the payment. Instead of BofA rejecting the payment, as - informed me they should, they cashed it on - -, 2015. I have filed claims with each bank as well as made dozens of phone calls and visits to the branch. - - confirms BofA took the funds but BofA continues to tell me they do not have record of my payment. It has been nearly a month and no one can tell me who has my $1500.00. The account I sent payment to was a closed account. Why did BofA take my money?

Bank of America customer in California
Aug 28, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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