Checking account Account opening, closing, or management
SunTrust Bank Bank account or service department,
Checking account Account opening, closing, or management Florida
I paid $75.00 annual fee on my checking account with Suntrust. This fee was paid for account benefits that include - - - reward for each $1.00 spent. However, they changed rules in - 2015 and now - - - reward will be rewarded for each $2.00 spent and they also limited the maximum award to - miles per month which makes this checking account absolutely useless for me. I paid $75.00 for the full year of advertised benefit and I am not getting it anymore so I believe that bank must refund me my annual fee for this year.
SunTrust Bank customer in Florida
Aug 20, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with monetary relief
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