Credit reporting company's investigation inadequate help over the phone
TransUnion Credit reporting department,
Credit reporting company's investigation Inadequate help over the phone Florida
Transunion has repeatedly reported that I was late on a mortgage payments to - - - when they were not late payments BUT disputed payments due to multiple TILA violations. The loan transferred to - during the dispute process and then to - - when the loan was successfully modified in - -. The loan was sent back to - in - and they now service the loan. I have repeatedly notified TransUnion to get this right. On - -, - Transunion finally corrected my credit score to a proper -. Inexplicably on -/-/- they dropped it back to -. My - credit score remains correct at -. I called TransUnion to inquire as what could have happened on - for them to drop my score - points. No explanation that was reasonable was given. I have no late payments nor have I opened any new accounts. So I asked what happened between - and -, no answer. I need your help to get the Transunion credit score restored back to the - it was prior to -. Faxing document
TransUnion customer in Florida
Aug 19, 2015
* Source: CFPB Complaint Database
TransUnion response to complaint:
Closed with non-monetary relief
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