TransUnion Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

TransUnion Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Florida

Transunion has repeatedly reported that I was late on a mortgage payments to - - - when they were not late payments BUT disputed payments due to multiple TILA violations. The loan transferred to - during the dispute process and then to - - when the loan was successfully modified in - -. The loan was sent back to - in - and they now service the loan. I have repeatedly notified TransUnion to get this right. On - -, - Transunion finally corrected my credit score to a proper -. Inexplicably on -/-/- they dropped it back to -. My - credit score remains correct at -. I called TransUnion to inquire as what could have happened on - for them to drop my score - points. No explanation that was reasonable was given. I have no late payments nor have I opened any new accounts. So I asked what happened between - and -, no answer. I need your help to get the Transunion credit score restored back to the - it was prior to -. Faxing document

TransUnion customer in Florida
Aug 19, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

Consumer disputes how TransUnion handled their complaint

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