SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Account opening, closing, or management Maryland

SunTrust bank is charging me an account fee of $25.00 a month. This is contrary to the agreement in place, based upon my overall relationship with the bank. I have complained about at least - times and they take off the fee, but then the charges come back. I should n't have to call and complain every month. SunTrust should have adequate accounting systems in place to abide by their own policies and fee schedules. A recent statement is being submitted as an example.