PennyMac Loan Services, LLC Mortgage Complaint

PennyMac Loan Services, LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account Colorado

- - I submitted - questions via PennyMac Message Board. ( - and - ) They refuse to answer the questions directly and specifically. Except to tell me they already answered it or call customer service which is not acceptable. I would like a specific answers please:1. Is there a past balance due? If so, how much and please submit proof and supportive documentation. 2. Is - payment still due? A payment under the transaction amount does n't show for -, although escrow and principal balance is credited for -. The payment paid $1000.00 and posted on -/-/2015 was for - 2015. 3. Is there a reason why the principal balance did not change from - to - after - 's payment was credited? $180000.00 - $180000.00 -. 4. Is there an escrow balance due and if so, how much? ( 2015 escrow is $1900.00 ) Please answer each question which is - questions, so there should be - responses.