Lender Live Mortgage Complaint

Lender Live Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Arizona

Lenderlive - mortgage servicer sent me an escrow refund check in the amount of $420.00 and I then receive a delinquent tax bill from - - stating the taxes have n't been paid. I contacted Lenderlive and they eventually paid the back taxes ; however, my mortgage payment has now increased 8 % from $1600.00 to $1700.00 due to a projected shortfall in the escrow account. Even though I put down 20 % when I purchased my house and would have preferred to pay my own taxes and insurance, I was required by my lender to make these payments into an escrow account. Now I 'm stuck with Lenderlive - who ca n't seem to keep their records straight. If I 'm being held accountable for making my mortgage payments on time, then there should be some sort of repercussions for Lenderlive 's late tax payment and poor record keeping. The increased payment is not the issue. I understand why it 's happening. The issue is that I 'm held to - standard and Lenderlive can apparently do whatever they please.