Barclays Credit Card Complaint

Barclays Credit card department,

Billing disputes Texas

After - refused to fix, replace or refund charges they made to my Barclaycard - for some unusable equipment and service that could never happen, I called - to try to open a dispute. On -/-/2015 at -, - , Employee ID : -, took my complaint and said she would be back with a case number. When she returned, instead of giving me a case number, she conferenced - of - on the line. A little way into - and my argument, I realized - had already hung up the phone. I hung up and called Barclaycard back, and -, Employee ID : - tried to get - on the line again. I told -, just like I had told -, that all my attempts to talk and email some sense into - had failed, because all they do is take money. I told - to just open a dispute like other credit card companies do, but she refused. She said all the supervisors were too busy to talk to me. She said I would have to cancel my card to stop - 's monthly billings for nothing. I called back and -, Employee ID : - cancelled my card for me. I explained to him that I would never pay them for the - charges.