PennyMac Loan Services, LLC Mortgage Complaint

PennyMac Loan Services, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

My mortgage company marked us late to the credit bureau for -/-/- for 30 days and for -/-/- for 60 days when we paid both months on time. We entered into an approved loan modification loan that started -/-/- to -/-/-. We have statement that show we paid every month on time. In -/-/- my mortgage company PennyMac said the Loan Modification Dept. had not finished the paperwork, so to pay the same modification amount for -/-/-, which we paid on time. -/-/- at - we received a - package with our loan modification paperwork saying to sign and return them by -/-/-. I called and PennyMac said to take a week or so to review and then sign and - back as we did. I called in -/-/- to make a payment and they said since the modification was finalized -/-/-. they did n't expect us to make a payment, that month was rolled into the new loan modification. I was told to make the next payment in -/-/-, which we did on time. A Rep. at PennyMac sent us a letter saying we were not late in -/-/-, but said they would not remove -/-/- late reporting. I sent her letter to the credit bureaus and received a letter saying PennyMac said they did n't send the letter. I have PennyMac statements showing I paid every month on time. I also have the letter from PeenyMac saying they were in error marking us late for -/-/-. Also the paperwork for my new mod loan. I 've sent several emails to PennyMac, which I have copies of from their website. I 've spoke to several reps. Who have incorrect information and I 've faxed all my paperwork to them. Please help.