Barclays Credit card department,
Identity theft / Fraud / Embezzlement California
On Thursday, - -, I received a call that my credit card - Barclay 's - - - had been flagged for fraudulent information. It was an automated phone call from -. I verified all information and was told at the end of the call that the security hold had been removed as I had properly verified all information. Following that call, the hold remained in place. It was not removed as indicated. Subsequent calls to - have not resulted in an answer, and I was - from critical business spending during at least - business day without explanation.
Barclays customer in California
Jul 16, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with explanation
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