Home equity loan or line of credit Loan servicing, payments, escrow account
Ocwen Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account Texas
I sent to Ocwen Loan Servicing an early payment on -/-/2015 to be applied to my currently outstanding principle. I found out it was n't applied the date Ocwen received the payment, -/-/15, but was applied to -/-/2015 due date instead. I asked for the correction and the earliest day they can apply it to was the next due date, -/-/2015. This practice is consistent every time I make early payment, 3 times so far. As interest is accrue on a daily basis, why ca n't my payment be applied to my outstanding principle the date payment is received? This practice is unfair and cost consumer money. I 'm not happy and I wish something can be done to fix this practice at Ocwen Loan Servicing LLC .
Ocwen customer in Texas
Jul 16, 2015
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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