PennyMac Loan Services, LLC Mortgage Complaint

VA mortgage Settlement process and costs

PennyMac Loan Services, LLC Mortgage department,

VA mortgage Settlement process and costs Ohio

My husband and I purchased a house in - of 2013. We used a VA loan through - - - -. They told us what realtor to use. That realtor only wanted to show us properties his agency had and when we did choose a perfect property VA denied it because it had no fridge. They approved the house we purchased however even though there was no fridge. During the purchase the realtor would call us to his office to sign papers - inches thick and told us he was on a deadline he had to send them back immediately. We needed to sign now and read it later and would not allow us time to thoroughly read everything before signing. He was pushing everything through as quickly as possible. We paid $81000.00 for the place and a week after closing the other houses on the street started selling for $ - $65000.00. We found out that our place was only worth -. Now we owe - more than the property is worth. There are a number of repairs that were supposedly done. None of them were done properly. Our local - - Fixed a few thing for us. There


who owned the property before us. We were told we have owned the place too long. We are a low income family and ca n't afford all that this house needs. I feel like it is going to fall down around us. - of the more expensive issues is that the house is sinking. There are springs that run under the houses on this street. The support columns do n't even touch the house because they have sunk into the ground. The floors and walls are cracking, the stairs are pulling away from the wall. It needs jacked up and stabalized. Is there anything we can do?

PennyMac Loan Services, LLC customer in Ohio
Jul 14, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

Consumer disputes how PennyMac Loan Services, LLC handled their complaint

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