Citibank Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Citibank Prepaid card department,

General purpose card Unauthorized transactions/trans. issues New Jersey

I received a $50.00 prepaid card from - -, issued by Citibank in - 2015. I forgot that i had the card and it expired in 6 months in - 2015Tried calling Citibank to reissue me a new card as the funds were not used ( verified with the agent ) and they refused to issue me a replacement cardNow Citibank has $50.00 more in their account from mePrepaid cards should have a longer expiration dateAppreciate if i can get a replacement card issued. thanks

Citibank customer in New Jersey
Jul 10, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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