Barclays Credit Card Complaint

Closing/Cancelling account

Barclays Credit card department,

Closing/Cancelling account Pennsylvania

1. On - -, I read my - Red MasterCard statement and there are - charges appeared fraudulent ( total $250.00 ). I called in right away and I was assured the account was closed, and amount under investigation. 2. I received phone calls asking me to pay, I refused and spoke with various people and again reassured that the account was closed and I am not responsible for the amount ; just wait for the paperwork. 3. On -/-/15 someone called my husband ( whom is not on the credit card ) and he paid ( total $250.00 ). I called my bank to dispute the amount as soon as he told me that he paid the above amount.

Barclays customer in Pennsylvania
Jul 09, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

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