Capital One Money Transfers Complaint

Capital One Money transfers department,

International money transfer Other transaction issues North Carolina

On -/-/2015, I purchased an item from -. The seller was located in - and offered free shipping ( see attached ). This free shipping and the entire transaction was based on false and misleading advertising. The seller knew that the item, even though advertised ( see attached ) to fit the style ( - - - ) of my vehicle, did not fit and an unsuspecting buyer would be forced to send it back to - and eventually end up paying for shipping. The item is too long for the trunk of my - MB. When I contacted the seller, - '' stated that I should return the item but she was unable to provide a prepaid return label from -. Although she mailed the item via - ( # - ), the seller also stated that there is no local shipping address within United States, that 's why we ca n't offer pre-paid service due to we are not located in USA '' ( see attached ). If the seller is not operationally equipped to handle returns, then they have no business selling to customers located in the United States. This is a scam! On -/-/2015, the fee in the amount of $49.00 was charged to my Capital One account ending in -. I filed a dispute which was denied by my bank due to seller - 's statement that the item did in fact fit my vehicle. Although, in previous messages from - she stated that she understood my concerns and will gladly refund my money once I return the item with shipping charges paid by me. On -/-/2015, $49.00 was rebilled to my account ( see attached ) for item number -.