Capital One Other Transaction Issues Complaints

Review and analysis of over 11 complaints against Capital One

Capital One consumers have reported over 11 official complaints related to Other transaction issues. Out of the 11 consumer complaints against Capital One, 27% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Other Transaction Issues Consumer Complaints


Capital One Money transfers other transaction issues

September 30, 2016 - i am closing on a house in 2 days and capital one 360 has $100000.00 of my money and refuses to wire transfer the money to the title company or the account where funds originated. i have been trying to get this money wired out of this account for 2 day. i have spent over 10 hours on the phone, mostly on hold, with the only result being " we can not guarantee that the funds will be transferred because your account has not been open for 60 days. '' they will not even wire the money back to my personal checking account because it has not been open for 60 days. this is not in their disclosures a...

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Capital One Money transfers other transaction issues

August 8, 2016 - To Whom It May Concern, I have always enjoyed an excellent credit rating and have worked hard to earn such. In -/-/-, my bank Capital One, without my knowledge, stopped my auto payments ( EFT ) from my personal bank account, to my Capital One Credit Card, issued by the same institution. I had no knowledge that the payments had been stopped. Neither the bank or my credit card company notified my that my credit card was 60-90 days past due, no phone call or email. It was only when I checked my - and - report, that I noticed that my credit card had been unpaid for 3 months. I have cal...

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Capital One Money transfers other transaction issues

June 22, 2016 - I enrolled in a high deductible Health Insurance plan through my employer effective -/-/2016. I opened an HSA with - - around on - -, 2016. I decided to fund my HSA by completing a one time partial rollover of cash from my traditional IRA at Capital One Investing. I submitted a Transfer form which I received from - - and had my signature notarized by a notary at a - office since I 'm a member. Capital One received the form and refused to process because the form did not include a Medallion Signature Stamp. I tried to submit the from a second time and took the form to my...

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Capital One Money transfers other transaction issues

May 29, 2016 - On -/-/2016 I made a wire transfer for $3700.00 for goods purchased through - through my Business Checking account at Capital One. After 14 days, the funds never made it to the recipient. I had Capital One initiate a trace on the funds and - -, from Capital One Branch in -, Texas ( Address : - - -, -, T- - Phone : ( - ) - ) told me that she did not know what happened to the funds. I made multiple attempts to resolve this issue with her, and Capital One customer service with no resolution. Finally, I contacted the - and filed a complaint. They told me tha...

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Capital One Money transfers other transaction issues

July 8, 2015 - On -/-/2015, I purchased an item from -. The seller was located in - and offered free shipping ( see attached ). This free shipping and the entire transaction was based on false and misleading advertising. The seller knew that the item, even though advertised ( see attached ) to fit the style ( - - - ) of my vehicle, did not fit and an unsuspecting buyer would be forced to send it back to - and eventually end up paying for shipping. The item is too long for the trunk of my - MB. When I contacted the seller, - '' stated that I should return the item but she was un...

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