VW Credit, Inc Consumer Loan Complaint

VW Credit, Inc Consumer loan department,

Vehicle loan Managing the loan or lease Florida

I purchased a new Volkswagen on - -, 2015 and financed it through VW Credit. I financed for a long term but knew that I would pay ahead. To date I have made - payments and they are not reflected on their web site. First I was told that the site was unable to show balance due and payments but I could request an email from them for this information. When I told them this was unacceptable and that the information should be available at all times they said it would not be available until I had made - on time payments. I financed my last vehicle through a credit union and this information was available at any time at their web site. Withholding this information is just not acceptable.