U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

Gift or merchant card Fraud or scam Tennessee

I frequently purchase - gift cards from my local grocer. These cards are issued by US Bank. Recently I had a total of 6 cards that were compromised '' within a day of me purchasing them. I always examine the packaging, so I know this was not a case of them being tampered with in the store. This has happened to me and others many times, as the sequence is laughably weak on these gift cards. The security measures to prevent people from brute forcing card numbers is nonexistent. All of my cards which were compromised shared 12 out of 16 numbers, in some cases 13 or 14 numbers were shared. When these cards are compromised, the process is fairly easy ( I guess because they 're used to dealing with it happening ) to


fee ''. This is not acceptable in my opinion, and borderline fraudulent. They reap probably millions in fees because they do n't take the necessary precautions against people obtaining and being able to guess their card sequencing. For this reason, I have opted to pursue a resolution to my compromised cards through the CFPB rather than reaching out to U.S. bank and waiting for months to receive less than I originally paid for on my cards. I am attaching scans of the cards and receipts where they were purchased by me. Please reach out to me if you have a need for further information. I am expecting a total of $3000.00 in replacement cards from U.S. Bank and any less is not acceptable. It is my hope that with complaints like this, they will see the flaws in their security and having to answer for these flaws will prompt change in their process. Thanks