HSBC Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

HSBC Bank account or service department,

Other bank product/service Making/receiving payments, sending money New York

My Bank ( HSBC ) constantly shuts off my credit card without any notice, after making a large '' payment. Large to them is around $200.00, which is not large to me. I make payments in this amount often, and to the same vendors. I understand if it has to do with Fraud Protection, but it doesnt. Usually when there is a case of Fraud on my card where a large purchase ( always more than $500.00 ) is made to a strange vendor, HSBC calls me and notifies me as they have placed a hold on my card. But in this incident, they have turned off my card without any notice and it was unpleasantly declined. I do not appreciate HSBC turning off my card or funds WITHOUT notifying me. It is wrong and inconvenient. Especially when it is an amount that i always pay to the same vendor.

HSBC customer in New York
Jul 02, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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