Capital One Credit Card Complaint

Capital One Credit card department,

Advertising and marketing Oregon

I recently received an offer in the mail for - - credit card. A major feature of this card is to Earn - miles per $1.00 spent on every purchase ''. Unfortunately, this is a false and deceptive statement. The brochure explains that I use the credit card to book a flight on my own, then go to their rewards center to redeem my miles, which will apply a credit for that flight. It turns out that a mile credit '' does NOT result in a credit towards a flight mile. Instead, it is just a - penny credit towards my flight purchase. These are very different things! For example, suppose I make $100.00 in credit card charges and earn - miles. If I then use my card


Redeem for past travel purchases using Purchase Eraser. Simply book your travel through your favorite travel website, travel agent, or other travel resource using your No Hassle Rewards card. Then, go online at capitalone.com or call our Rewards Center to use our Purchase Eraser feature to redeem your miles and receive an account credit for the cost of your travel purchase. The problem is that redeem your miles '' should really say redeem you pennies ''. The credit earned is NOT miles. The miles '' redeemed will NOT cover the cost of a flight of that same number of miles.