Capital One Credit card department,
On - -, 2015, I went on Capital One site to look at my balance and I saw that they charge a late fee of $25.00 on - -, 2015 when my account was due -/-/-. I forgot to pay my account but they assessed a late fee early. It 's a problem because I usually pay my account through - - and on time and I have been charge late fees when I paid the day it 's due. I 've called in the past about this and I was told that - - posted it late.
Capital One customer in Texas
Jun 25, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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