BBVA Compass Credit Card Complaint

BBVA Compass Credit card department,

Closing/Cancelling account Massachusetts

I applied for a BBVA Compass - - - credit card in late -, but my account was placed a hold for unreasonable excuse ( due to bank incapability ) on - -, and I was just told it has been closed. During this time, it severely affected my normal life purchases and ruined my legal right to get cash back from sign-up bonus and bank promotion. Also, it will bring potential notes on my credit report, which would be intolerable. I hereby request compensation and a guarantee that nothing negative would appear on my credit report, thanks!