BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Other bank product/service Deposits and withdrawals California

My cousin from - wired $1300.00 to my bank account, however my bank only posted $1300.00 to my account. Then my cousin wired another $130.00, but only $110.00 was posted. My bank also charged me $10.00 for each wire on top of what they posted. I called my bank to find out why they posted both wires that were $20.00 short for each wires, and the person that I spoke to said that those are the only amounts that they received and that advised me to have my cousin go to his bank. My cousins bank said it 's on my side. I just do n't know what to do, both banks are pointing at each other, and I do n't know where to go.