Navient Debt Collection Complaint

Non-federal student loan Communication tactics frequent or repeated calls

Navient Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls Michigan

This debt is a result of me co-signing a student loan. They call allday long. If you do answer they demand personal information ( last - of ss # plus date of birth ) before they tell reason for call, When I refuse to provide info over phone they hang up and call back within a hour. I have repeatedly ask them to stop calling. I 'm not avoiding the debt, they always get paid. I just do n't want to be harassed.

Navient customer in Michigan
Jun 19, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with non-monetary relief

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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