Bank of America Credit Card Complaint

Unsolicited issuance of credit card

Bank of America Credit card department,

Unsolicited issuance of credit card Rhode Island

On Monday, -/-/2015, I went into my local Bank of America branch office to obtain a direct deposit form for my employer. I was directed to the desk of -, Relationship Banker with Bank of America. She asked me if I was interested in applying for a Bank of America credit card and I told her I was not interested at this time and wanted to discuss it with my parents. She asked me some other questions which I was made to believe were necessary in order to obtain the direct deposit form. On Saturday, -/-/2015, I received - documents in the mail from Bank of America. - document indicated that they had received my recent application for the BankAmericard Cash Rewards Platinum Plus Visa and that it was a duplicate request so it would not be processed. The other document I received congratulated me on my request for credit from Bank of America and that it was approved and that a credit check was done in my name with credit score information included. I had no knowledge of this application ever being submitted on my behalf and I have been informed that according to the law no one can obtain credit for me without my authorization. Also, because I am under the age -- proof of my income is necessary to apply for a credit card which was never obtained, and was fabricated on the application that was submitted.

Bank of America customer in Rhode Island
Jun 20, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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