U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards New Jersey

US Bank - credit card charges a $75.00 annual fee, and the main reason i paid for this fee is because the card provides a benefit ( last night free on point stays, when booking - or more nights -. This benefit was taken away, and no refund of my fee has been offered. I 've asked and have been told that they can not refund the fee. I paid the fee based on this benefit, and want to cancel my card now as this was taken away. I want my fee returned -.

U.S. Bancorp customer in New Jersey
Jun 17, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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