Bank of America Consumer Loan Complaint

Bank of America Consumer loan department,

Vehicle loan Managing the loan or lease California

Vehicle loan with B of A was paid in full in - 2013, but there were late charges that had accrued over the life of the loan. I disputed these charges and it took several months before B of A finally responded. My parents paid the late charges on the loan in full thereafter. However, B of A is still reporting the ENTIRE loan as a charge off on my credit reports, not just the late charges, and is not showing it as paid as agreed.