U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Transaction issue Arizona

Here is the correspondence sent on behalf of - - by attorney - -. Itadequately describes the situation. To Whom It May Concern : I have been retained by - - - in regards to his Elan Visa Classic Card ending in - ( Elan Visa '' ). Please review - - credit history. Upon review you will find that - - opened up credit with Elan sometime in -/-/-. - - has been faithfully making payments ever since and has a credit limit of approximately $20000.00. In - of -, - - was offered a position through - - - - - - ( - '' ), based out of New York. - - offered compensation for training and benefits. During - - negotiations with - -, - - offered - - an opportunity to work on a part - time project. The project involved - for - -. - would credit funds to


on both - -, - and - -, -. - - inquired as to the risk of this type of transaction, if any. Enclosed you will find a copy of - - ' phone logs evidencing same. - - ' phone is under the name of - -, his ex-wife. A representative from Cardmember Services ( phone - ) told - - that as long as the money showed on his on-line account statement, that there was no risk involved. Based on the reassurances of Cardmember Services, - - applied for the funds from - using his Elan Visa. On - -, -, - - checked his account and funds in the amount of $5900.00 had been credited. - - purchased - computers from - - for $4900.00. - - shipped the computers the same day to -, -. On - -, -, - - issued another request for computers and - - credited $10000.00 and then another $2700.00 to - - - - on - -, -. That same day, after verifying the funds on - line, - - purchased - computers at - - and shipped them again to -, -. - - also used the credited funds for USPS shipping. A breakdown of this information is listed in - - - and -, - statements, which are enclosed in this correspondence. On - -, -, - - received a call from a - at - 's fraud department. - - was told that the funds from - - were coming back and that he was probably involved in a scam. The enclosed - statement documents these reversals as well as the returned payment fees amounting to $75.00. - - attempted to retrieve the goods through the -. Postal Service and the post office in the -. - - ' efforts were in vain - it was simply too late. - - has filed - disputes with Elan. - times the fraud department has denied receiving his correspondence. The dispute letters were sent to the address on the back of the monthly statements, the first address listed at the top of this correspondence. Your customer service representatives gave - - incorrect information over the phone. Relying on said information, - - moved forward with the above transactions. - - damages are a direct result of lan 's actions. As such, demand is hereby being made that - write off all the purchases made by - - on - - and - - ( US Post Office and - - ). Further, - - demands a credit to his account of all interest paid as a result of these transactions and the return payment fees of $75.00. The customer representative from Elan gave - - incorrect information. Relying on same, he incurred a loss of over $19000.00.