Amex Credit Card Complaint

Customer service / Customer relations

Amex Credit card department,

Customer service / Customer relations Pennsylvania

The company - American Express - continued to call my cell phone as much as - times a day, - and - included, regarding someone else 's account for months after I complained to them - and they admitted - that their issue was with another customer, not me. Repeated promises to stop the dunning calls were dishonored. No one at AE ever stopped the harrassment, even after many promises over months and multiple attempts to work with them.

Amex customer in Pennsylvania
Jun 11, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with non-monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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