Capital One Credit Card Complaint

Advertising and marketing

Capital One Credit card department,

Advertising and marketing California

I am being charged $45.00 -- per month in interest, after 0 %, on my credit card. When I called asking them to lower the 22.99 % interest rate, I was told that there are no provisions for lowering the rate at present, you can check back at a later date I have had my income drastically lowered & can not afford these exorbitant charges, is there something that can be done to help me? I have been unfailing in my repayments- always on time, ergo this company has denied even speaking with me about trying to find a way to help!

Capital One customer in California
Jun 11, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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