Capital One Credit card department,
Advertising and marketing California
I am being charged $45.00 -- per month in interest, after 0 %, on my credit card. When I called asking them to lower the 22.99 % interest rate, I was told that there are no provisions for lowering the rate at present, you can check back at a later date I have had my income drastically lowered & can not afford these exorbitant charges, is there something that can be done to help me? I have been unfailing in my repayments- always on time, ergo this company has denied even speaking with me about trying to find a way to help!
Capital One customer in California
Jun 11, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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