Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt
National Credit Systems,Inc. Debt collection department,
Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Kentucky
I received a letter from National Credit Services indicating they collecting on an old debt from a former apartment complex. I sent in writing a letter disputing the debt and the amount owed. The next communication I received from them was a letter stating I failed to setup and arrangement or respond and they were getting ready to report to the credit bureau ( dated - - ). After receiving the letter on - - I called to inquire about my dispute. The agent was very rude stating they verified with the apartment complex and it was valid. He told me a letter was sent - -. I told him I only received the - - letter with no mention of a dispute, letter, or bill. He stated they did n't have to send it and continued to try to collect the debt. I requested a supervisor who also stated they sent it, I was on a recorded line and they had me on tape saying I received it. I again stated I had not received a statement or acknowledgement of the dispute and I believed they could not report until they acknowledged my dispute and validated the debt. He told me they would report me over the weekend of - - if I did not make a payment, he offered to set up a payment plan then stated he would send me bill from the creditor after I did so. I setup a payment to receive a copy of the bill and save my credit score. I do not believe this company followed the law because they did not send me verification of the debt, prior to continuing collection efforts. To date I have n't still have n't received a copy of the bill which they allege they initially sent on - -.
National Credit Systems,Inc. customer in Kentucky
Jun 09, 2015
* Source: CFPB Complaint Database
National Credit Systems,Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationalcreditsystems.com/ |
Phone | 800-367-1050 |
[email protected] | |
Address | P.O. Box 312125 Atlanta GA 31131 |
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