U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

General purpose card Fraud or scam Texas

I purchase - variable load prepaid VISA gift cards ( issued by US Bank ) from - grocery store, with $500.00 loaded on each. Before I even had a chance to use any of the prepaid $500.00 gift cards, I discovered that small charges to The Gap had been run on all - cards, and that - cards had the remaining balance charged at -. Upon logging on to the www.mygifcardsite.com to see each card 's transaction history, I discovered that all - gift cards were already registered to some other person and that charges had been run on all - cards. I called the phone number on the back of the card and reported this fraudulent behavior. The Cust Svc Rep indicated that since charges had already been run on the cards, they could block the cards and that I would have to FA- information - including name, address, contact phone number, card nr, CCV nr, Exp date, and copies of the cards, front and back, along with the purchase and activation receipts to the Lost/Stolen Replacement card FA- number and also to the DISPUTES FA- number. The Cust Svc Rep indicated that since charges had been run US Bank could not just simply replace the card with the $500.00 purchase balances until there is Dispute Resolution for the fraudulent charges - which can take up to 60-90 days. I believe this is quite a long time to wait for replacement cards with the full $500.00 each value after I was victimized for fraud. The Cust Svc Rep indicated that they get many calls like this - so it appears that the bank is aware of this type of fraudulent activity with their variable load VISA gift cards.