Navient Debt Collection Complaint

Navient Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls Minnesota

My complaint is about my daughter 's college loan debt through Navient. I am the co-signer. I receive mail, email, and phone calls from them. Navient calls me at least - a day seven days a week. If I answer, they ask for my personal information- my birthdate. I have told them at least - times that I will not give this information over the phone to someone that calls me. I have asked them to stop contacting me by phone. My daughter is behind on her payments. Her husband has had some periods of unemployment so she is doing the best she can. I have responded to them by email and told them that my daughter is responsible for the loan and that she intends to pay it off. I have never heard of a co-signer being harassed this way. The loan has not gone into default.