HSBC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

HSBC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New Jersey

In - I purchased my home. In -, I refinanced that home. Today, in -, I am in a short sale. The reason is because my bank would not lower my 8.5 % rate to a more affordable rate. Yet, they are accepting a lower than market sale price. This makes no sense. I am being displaced so they could get less money for a home I was willing to pay completely for, just at a lower interest rate. I have exhausted all HUD options ( frankly there was only - I qualified for ) and have done the deferrals with my bank. A lower rate is ALL I wanted.

HSBC customer in New Jersey
Jun 02, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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