Regions Credit Card Complaint

Late fee

Regions Credit card department,

Late fee New Hampshire

invoices arrive the day before the due date. I pay the invoices the day they arrive in the mail. My account is charged a $75.00 Late because payment is n't received on time. Because its impossible to meet the terms of the card. There is no doubt in my mind they delay sending my invoices to intentionally collect the late fees. This card is a scam. I tried paying my latest invoice over the internet but surprisingly the feature on the account never works. This card is a scam and this company is making an exorbitant amount of money on late fees that cant be helped by the consumer. I want all my records deleted from their company and will seek damages.

Regions customer in New Hampshire
May 26, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with monetary relief

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