Capital One Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

Capital One Bank account or service department,

Other bank product/service Deposits and withdrawals Hawaii

I am the subject of a fraudulent marketing scam which charged my credit card, Capital One, for hundreds of dollars. I requested assistance from the credit card company who refused to assist me with the issue. I called the credit card company and they dropped my call. I then spoke with a supervisor at the credit card company who assured me that their specialists would call me the next day at a specified time which did not occur. The following day I spoke with a specialist '' who, after reading the notes on my credit card account, started off with unfortunately '', at which time I ended the call and cancelled the credit card.

Capital One customer in Hawaii
May 25, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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